Total support of call center and repair services 【TS-PRO】


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COMPANY OVERVIEW
TS-PRO is a customer support and after-sales service company established by Kenwood Corporation in 2001, and later bought out by the current management team to become an independent company.
We help our customers in many ways, leveraging our vast experience as a major manufacturer and distributor. Our activities include:
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Marketing customers' products through close connections with major distributors in Japan
- Providing high quality after-sales services
- Enhancing product brand value and improving customer satisfaction

Our services cover a broad range of consumer electronics products featuring high density and advanced technologies.
・AV products ・Personal computers ・Mobile phones ・Other digital electronics products


Company name Total Support Professional Co., Ltd. (TS-PRO)
Location 1-311-1 Miyahara-cho, Kita-ku, Saitama-shi, Saitama-ken 331-0812
TEL: 048-653-9592 FAX: 048-653-7878
TS-PRO is based in the Metropolitan Region, just one hour away from Tokyo.
Established April, 2002
Capital stock 45 million yen
Nummber of employees 281(currents as of June 2013)
Active locations Saitama / Sapporo / Fukuoka
Company president Toshio Yamashita (President and CEO)
Accounting period Every March
Business conditions 1. Call center services
2. Repair services
3. Product inspection and evaluation services
Main customers ・KYOCERA Corporation
・BEST Service Co., Ltd.
・JOSHIN Service Co., Ltd.
・SIIX Corporation
・De’Longhi Japan Corp.
・FUJITSU BROAD SOLUTION&CONSULTING Inc.
・OHM ELECTRIC INC.
・Nisshin IndustryCO.,Ltd
・Empire Motor Co., Ltd.
・AUTOBACS SEVEN CO., LTD.
・TRYWIN. CO. LTD.
・BENQ Japan Co., Ltd.
・YAMAZEN CORPORATION
・TRANSTRON Inc.
・WILDCARD,INC
・CATALOGHOUSE Ltd.



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